I lost my temper

I always felt that the customer is always right. Always always right, well there're always exceptions. I've been very exhausted from endless meetings, 12 hours notice period for meetings, and basically a change of my standard operating procedures.

Does the customer recognize the pain in making the contractors / suppliers go through, when you force a change upon them? Do they realize the efficiency of meetings and changes? You're outsourcing yet you choose to dictate how the outsource runs their companies. Errmmm... why outsource?

I've outsourced a number of projects out to other corporations, to ease my headache. In good faith, you trust these guys to do well. Just like a delegation of jobs to your subordinates or to your colleagues. You do it in good faith.

I do not disagree that sometimes the good faith the client has upon the suppliers is tarnished by a certain individual, and thus the need to impose changes and regulations to assure the quality, or even adding the pressure on others to confirm to more stringent controls. I cracked under these very sources of pressure given by other allies / rivals / competitors who dirtied the name and game of the business.

Ahhh, the perils of corporate world. Am i giving a damn about the pressure? No, i'm just going to pick and choose my battles. Am i ready to fight back harder? You bet your last dollar i am. :) Watch out world , here i come.